BUYER PAYMENTS, RETURNS, REFUNDS, AND CANCELLATION POLICY
By clicking ‘Place Your Order’ you (“Buyer” or “You”) agree that you have read and understood all terms and policies that apply to you in this document.Payment methods
We accept payment including VISA, MASTER, AMERICAN EXPRESS and Paypal. Other type of payments will not be accepted.Time of payment
Due to the extensive amount of work required prior to the printing and shipping of your order (e.g., User Content preparation), Buyers will be charged at the time their order is placed.
If you purchase any merchandise through the Mmobe Service, you will be required to provide Mmobe information regarding your credit card or other payment instrument. You represent and warrant to Mmobe that such information is true and that you are authorized to use the payment instrument.Time of Shipment
For all Products except apparel, we will print your Product shortly after the completion of your order and ship the Product in due course. For Products that are apparel (e.g., t-shirts), all Products of the same type will be printed and shipped. Customer(s) can expect to receive their products 14-21 business days after their payment has been received and their order processed. Customer(s) acknowledges and agrees that the stated delivery time frame of 14-21 business days is an estimate, and under certain instances (such as delays caused by the postal service, delays due to weather events or natural disasters) deliveries may exceed the stated time frame.
International: Certain countries do not provide international tracking once the shipment has left the country that our store located. If Seller experiences a lost or delayed shipment, Seller should ask the 3rd Party Customer to reach out to their local post office to inquire about which carrier UPS connects to in their country. Mmobe is not responsible for providing a list of the aforementioned countries nor contacting the third-party carrier on the Seller’s or 3rd Party Customer’s behalf.Lost or Stolen Shipments
Mmobe does not guarantee domestic and/or international shipments nor handle returns or exchanges. Certain countries are considered “high risk” for issues such as lost or stolen and/or lost-in-transit shipments. Shipping Mmobe products domestically & internationally are at the sole risk of the Seller. Mmobe is not liable for shipments that do not deliver successfully.Cancellations, Refunds, & Exchanges
Due to the customized characteristics of Products, we do not allow cancellations, exchanges, or refunds. If upon delivery of the product you feel that your order was incorrect due to error on our part, such as the wrong color, item size, or design, please email us within fourteen days of your delivery. Claims will be handled on a case basis. You acknowledge and agree that goods produced by us for you are bespoke, custom-made goods. Other than where goods are faulty, you have no right to cancel any order or return any goods and all orders are final.
CONTACT INFORMATION:
- Email support: support@mmobe.com
- Email sale: ad.mmobe@gmail.com